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First street light on the left of Mullein road from Cranesbill drive is not working. Just had the bulbs changed and now not working at all.

Reported in the Street lighting category anonymously at 20:30, Tue 14 February 2017

Sent to Oxfordshire County Council 4 minutes later

Street light not working.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:04, Wed 15 February 2017

  • The streetlight referred to above is still not working. This makes this corner very dark as you turn into Mullein Road. Please can you provide an update and an estimate as to when you expect this problem to be rectified,

    Many thanks

    Posted by Gareth Jones at 16:22, Mon 20 February 2017

  • Unfortunately as per the above response we are only able to attend to electrical and structural emergencies at the current time. This fault is on our management system, however I am unable to provide any timescales at the current time. Sorry

    Posted by Oxfordshire County Council at 09:45, Tue 21 February 2017

  • How long does it take to Cana get a lightbulb. If you are OCC... Too long is the answer! Any chance of getting this done before the clocks go forward? Or maybe when the clocks go back in October!!! Hopeless!!!

    Posted anonymously at 17:24, Mon 6 March 2017

  • I am amazed that this light worked until it had a new bulb fitted by whom I don't know, but now we have non working light that will be fixed who knows when. Send the van round again with another new bulb, they have the rest of the estate to do!

    Posted anonymously at 14:34, Thu 9 March 2017

  • Still not fixed. That's over a month since first reported. Bring on the merger of the 3 councils, perhaps we will see some better efficiencies and productivity.... Email to the CEO in the morning...

    Posted anonymously at 22:06, Sun 19 March 2017

  • Thank you for your report, we have been waiting for new stock to arrive to enable us to swop this lantern, this has now arrived and therefore the lantern will be replaced as soon as we are able to do so. Sorry for the inconvenience this may have caused.

    Posted by Oxfordshire County Council at 09:23, Mon 20 March 2017

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