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Broken Street light

Reported in the Street lighting category anonymously at 11:42, Tue 24 January 2017

Sent to Oxfordshire County Council 3 minutes later

Street light broken, very dark as it lights a wooded area outside of 57 Scholars Acre. The street light outside our house has been broken for weeks. Number 55 Scholars Acre have complained twice to no effect. Can you please send someone out to fix it as it's very dark and dangerous as it lights up a wooded area outside of several homes.

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Updates

  • Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system. For efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programme of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:02, Thu 26 January 2017

  • My son has tripped over the kerb twice as the street light is still not working i did report this several weeks ago !!!!! can some one come and fix this problem before somebody gets injured

    Posted anonymously at 17:40, Wed 1 February 2017

  • Hi - this light IS STILL NOT FIXED !!! Its dangerous, children have tripped - its disgraceful that this has been reported since before xmas and not yet fixed....please resolve urgently

    Posted anonymously at 21:26, Wed 1 February 2017

  • Thank you for your report, as this is a canopy hanging it has been reported to our contractor as an emergency and they will attend within 24 hours to repair. This was logged to column 11 but I have asked them to check 10 also as believe this is the unit outside 57.

    Posted by Oxfordshire County Council at 09:14, Thu 2 February 2017

  • Canopy has been fixed but the light is still not working !!!!

    Posted anonymously at 18:01, Thu 2 February 2017

  • I have reported this again as a separate problem as it states these updates don't go to the Council.

    "This was reported before Xmas and several times since. IT WAS 'FIXED' TODAY BUT IS STILL NOT WORKING! The canopy was loose and has been refitted but the light still does not work! It's dangerous and a couple of people have tripped over as it's pitch black in the surrounding street and into the woods it lights up. What type of engineer would refit the canopy and not check the light still works after it's been exposed to water and the elements? Despite the fact it's been reported several times as not working? This is dangerous and is a safety issue for security of houses and people returning home in the dark! Please fix it properly as a matter of urgency."

    Posted by Simon Belmont at 18:34, Thu 2 February 2017

  • This light is still not working !!!!!!!!! absolute disgrace how long can it take to fix a light this needs to be fixed

    Posted anonymously at 19:34, Mon 6 February 2017

  • This light has still not been fixed. This is disgraceful service. It was logged as a job that required fixing by yourselves as a 24hr priority job? That's was over a week ago. Get this fixed asap please. It is still dangerously dark in this area.

    Posted anonymously at 13:40, Tue 7 February 2017

  • I appreciate the concern and frustration with this outage. Unfortunately although the canopy was secured it has taken time for our interim contractors to source the zodion switching cell to fully repair this fault. I have chased them just now to ensure this is added as a priority to be repaired here as soon as they can. Sorry again for all of the delays and inconvenience this has caused

    Posted anonymously at 14:35, Tue 7 February 2017

  • This light is still not fixed. How long can it take to order a bulb for a generic council street light. This is disgraceful service considering the amount of council tax we pay in this area. Fix this at the earliest opportunity! Or change the name of the site to 'Don't fix my street!!'

    Posted by Simon Belmont at 16:46, Tue 28 February 2017

  • Still not fixed......

    Posted by Simon Belmont at 14:03, Fri 10 March 2017

  • Please advise on progress with a commitment to a date to fix. This is beyond a joke. The light has not worked for months. Utterly ridiculous.

    Posted anonymously at 16:47, Fri 10 March 2017

  • Our contractor now has obtained the parts required and are currently attending to those jobs requiring parts therefore this should be fixed shortly.

    Posted by Oxfordshire County Council at 10:42, Mon 13 March 2017

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