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No 24 street light not working

Reported in the Street lighting category anonymously at 20:14, Fri 20 January 2017

Sent to Oxfordshire County Council 1 minute later

No 24 street light not working this light is at the end of a alley that people need to use to get to the main road

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, this is logged as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system. For efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:11, Mon 23 January 2017

  • This light is still not working phoned last Friday and was told someone will be out in the next couple of days this problem was first reported jan 15 2016

    Posted anonymously at 10:42, Fri 19 January 2018

  • Ref:341003 Thank you for your report, we have attended site and found that specialist equipment is required to fix the issue due to the units location, we will attend to this as soon as resources allow. We have requested our contractor prioritise

    Posted anonymously at 11:37, Fri 19 January 2018

  • I have had two messages to say this has been resolved I can assure you that street light no 24 is still not working this light has been out of order since January 2017 (14 months)

    Posted anonymously at 10:17, Sun 11 March 2018

  • Ref: 342757 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 11:00, Mon 12 March 2018

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