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Street light outside 13 Exeter Road not working

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Reported in the Street lighting category anonymously at 11:30, Mon 16 January 2017

Sent to Oxfordshire County Council 5 minutes later

Has not been working for 2 months. Very dark and dangerous at night

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

Updates

Thank you for your report, this is logged as a fault on our management system. Currently the temporary policy is for our interim contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. However, when and if additional resources plus materials are available the contractor has started to carry out repairs to the older outstanding faults these will be grouped by areas for efficiency.

State changed to: Action scheduled

Posted by Oxfordshire County Council at 12:46, Mon 16 January 2017
I reported this fault 2 weeks ago and the light is still out. It is extremely dark qnd dangerous.. i myself have tripped on the path several times and i have a number if elderly neighbours who also find walking this stretch dificukt and dangerous. Please fix as a matter of urgency.

Posted by Rachel Medley at 19:20, Mon 30 January 2017
Thank you for your update, this is on our management system for attendance. Unfortunately our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system.. For efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach. We will try to attend as soon as possible.

Posted by Oxfordshire County Council at 09:48, Tue 31 January 2017

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