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Second street light out

Reported in the Street lighting category anonymously at 22:24, Wed 14 December 2016

Sent to Oxfordshire County Council 1 minute later

The street light affixed to no 8 St Andrews Road is not working

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you, this is logged on our management system as a fault. Currently the temporary policy is for our interim contractor to attend electrical & structural emergencies as a priority, these will be attended within a 24hr period. However, when and if additional resources plus materials are available the contractor has started to carry out repairs to the older outstanding faults these will be grouped by areas for efficiency.

    Individual parts will also need to be ordered on a number of faults as these are not standard items, unfortunately this will increase the time it takes that these units are not operational. We are currently in the process of negotiating with our interim contractor to provide additional resources to look at all faults to reduce the outstanding levels, however these will not have target timescales for repairs but we anticipate that they will be fixed as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:20, Thu 15 December 2016

  • Streetlight still not fixed

    Posted anonymously at 10:54, Sun 12 February 2017

  • Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 12:44, Tue 14 February 2017

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