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Street lighting not working

Reported in the Street lighting category anonymously at 15:50, Sat 10 December 2016

Sent to Oxfordshire County Council 5 minutes later

Outside 161/162 Walton Street. Not been working for a few weeks now.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, this is logged on our management system as a fault. Currently the temporary policy is for our interim contractor to attend electrical & structural emergencies as a priority, these will be attended within a 24hr period. However, when and if additional resources plus materials are available the contractor has started to carry out repairs to the older outstanding faults these will be grouped by areas for efficiency.

    Individual parts will also need to be ordered on a number of faults as these are not standard items, unfortunately this will increase the time it takes that these units are not operational. We are currently in the process of negotiating with our interim contractor to provide additional resources to look at all faults to reduce the outstanding levels, however these will not have target timescales for repairs but we anticipate that they will be fixed as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:22, Mon 12 December 2016

  • This is still a problem and a serious hazard to cyclists and pedestrians. Seems mildly ridiculous that it is taking so long to change a light bulb - especially when the longer it remains unfixed, the greater the risk that someone will get hurt.

    Posted anonymously at 08:41, Thu 19 January 2017

  • Our contractor has attended several times and unfortunately have not been able to access the unit due to parked vehicles. They are continuing to try and get this repaired

    Posted by Oxfordshire County Council at 11:56, Thu 19 January 2017

  • How pathetic is that? The parked vehicles didn't stop BT Open reach attending to a faulty telephone line with a cherry picker. There has been a bike stolen from outside my home and two further attempts to steal the replacement bike because it is so dark there at night. This has been going on for months. Stop making excuses

    Posted anonymously at 12:29, Thu 19 January 2017

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