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Street lamp not working

Reported in the Street lighting category anonymously at 14:29, Mon 28 November 2016

Sent to Oxfordshire County Council 1 minute later

Street lamp to path/carriageway has not been working for approx. 2 weeks 60 & 62 Coopers Green, Bicester OX26 4US

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  • (Street lamp number 19)

    Posted anonymously at 14:33, Mon 28 November 2016

  • Thank you for your report, this is logged on our management system as a fault. Currently the temporary policy is for our interim contractor to attend electrical & structural emergencies as a priority, these will be attended within a 24hr period. However, when and if additional resources plus materials are available the contractor has started to carry out repairs to the older outstanding faults these will be grouped by areas for efficiency.

    Individual parts will also need to be ordered on a number of faults as these are not standard items, unfortunately this will increase the time it takes that these units are not operational. We are currently in the process of negotiating with our interim contractor to provide additional resources to look at all faults to reduce the outstanding levels, however these will not have target timescales for repairs but we anticipate that they will be fixed as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:36, Mon 28 November 2016

  • Still light not working

    State changed to: Open

    Posted anonymously at 19:16, Tue 18 July 2017

  • Thank you for reporting this issue. This issue is now fixed. 01/09/2017

    State changed to: Fixed

    Posted by Oxfordshire County Council at 14:38, Tue 3 October 2017

  • Note the light is still not working. It may have been attempted ti be fixed but doesn't come on at night still. Tries to start for a second then goes out. Nearly a year out if action now is mot acceptable. Please test/replace what is needed to be fixed.

    Posted anonymously at 21:59, Tue 3 October 2017

  • Thank you for your report, we were not aware this unit was still not working, we have asked our contractor to re-attend and repair.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 08:51, Wed 4 October 2017

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