B4100 Warwick Road Banbury
Reported via iOS in the Street lighting category by Cllr mark cherry at 21:21, Thu 22 September 2016
Sent to Oxfordshire County Council 3 minutes later
Outside the now closed Duke of Wellington Pub , B4100 Warwick Road Banbury is a streetlight that's not working, as it on main road I would hope that this is fixed in the normal timescale by Oxfordshire county council .
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for bringing this to our attention. Currently the temporary policy is for our interim contractor to attend electrical & structural emergencies as a priority. However, when and if additional resources plus materials are available the contractor has started to carry out repairs to the older outstanding faults these will be issued by areas to ensure costs are kept to a minimum.
Individual parts will also need to be ordered on a number of faults as these are not standard items, unfortunately this will increase the time it takes that these units are not operational. We are currently in the process of negotiating with our interim contractor to provide additional resources to look at all faults to reduce the outstanding levels, however these will not have target timescales for repairs but we anticipate that they will be fixed as soon as possible.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 09:02, Fri 23 September 2016
Questionnaire filled in by problem reporter; State changed to: Fixed, 22:45, Thu 20 October 2016
Questionnaire filled in by problem reporter
State changed to: Fixed
Posted by Cllr mark cherry at 22:45, Thu 20 October 2016
23 December 2016 -the light is not working, it's flickering.
Posted by Vicki Clayton at 20:18, Fri 23 December 2016
I have driven past the failed streetlight next the former Duke Of Wellington now flayed that i reported back on fixmystreet 23rd September 2017. I was amazed that the fault has not been fixed. Can oxfordshire county council urgently look into more it's not been fixed please.
State changed to: Open
Posted by Cllr mark cherry at 22:01, Tue 24 January 2017
Thank you for the update, we have attended this unit and found there to be a supply fault which we have passed to UK Power networks to repair.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Electricity companies generally prioritise supply restoration work in the following order: 1. High voltage faults affecting large areas of housing or commercial premises etc. 2. Low voltage faults to groups of, or individual, housing or commercial premises etc. 3. Traffic signals/Zebra crossing/Pelican crossing. 4. Large groups of street lights (commonly caused by cable failures). 5. Small groups of street lights. 6. An individual street light.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 09:11, Mon 30 January 2017
This street light (no.21) is still nut working
Posted anonymously at 10:37, Mon 20 February 2017
As above, this has been passed to Western Power to resolve as they are the owners of the cables.
Posted by Oxfordshire County Council at 11:13, Mon 20 February 2017
This unit had a supply fault which we were notified by Western Power on the 22 May 2017 this had been repaired but the unit was now not working. Our contractor re-attended on the 14 June 2017 and fitted 2 x new components and left the unit in working order. We have re-issued this fault and requested our contractor attend as priority.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 10:20, Wed 21 June 2017
Provide an update