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Lamp post broken

Reported in the Street lighting category anonymously at 22:41, Sun 29 May 2016

Sent to Oxfordshire County Council 3 minutes later

The lamp post immediately outside the Marsh Harrier pub on Marsh Road (right next to the pub sign) is damaged and not working at all.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for contacting Oxfordshire County Council street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.

    Reported faults will be registered on our management system and these will be released in date order when we are able to continue with general faults. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:20, Tue 31 May 2016

  • Hi, there are now another two street lamps that are not working on Marsh Road in East Oxford (three in total along a short stretch of road).

    The lamps that are not working are the one outside the car garage/workshop, the one outside the Marsh Harrier pub and the one with the 20mph sign on a little further up on the same side of the road, just after the Marsh Harrier pub.

    Having so many lights out of action on the same section of road is a safety hazard and I hope this can now be urgently dealt with and fixed.

    We continue to pay our council tax on time, every month and we would ask that our street is maintained in return.

    Posted anonymously at 17:48, Wed 26 October 2016

  • Just to confirm that the exact lamp posts that need fixing are numbers 2, 6 and 7 on marsh road.

    Posted anonymously at 18:18, Wed 26 October 2016

  • Currently the temporary policy is for our interim contractor to attend electrical & structural emergencies as a priority, these will be attended within a 24hr period. However, when and if additional resources plus materials are available the contractor has started to carry out repairs to the older outstanding faults these will be grouped by areas for efficiency.

    Individual parts will also need to be ordered on a number of faults as these are not standard items, unfortunately this will increase the time it takes that these units are not operational. We are currently in the process of negotiating with our interim contractor to provide additional resources to look at all faults to reduce the outstanding levels, however these will not have target timescales for repairs but we anticipate that they will be fixed as soon as possible.

    Posted by Oxfordshire County Council at 08:58, Mon 31 October 2016

  • Thanks for your response.

    As I mentioned before, there are three lights out on the same street and one of them has structural damage and wiring exposed to the elements (the top has blown off in the wind).

    This needs sorting out urgently so I trust that you will arrange for these to be fixed as soon as possible.

    Posted anonymously at 12:28, Mon 31 October 2016

  • Hi,

    Lamps 2 and 6 on Marsh have now been fixed but 7 is still faulty (switches on and off).

    Posted anonymously at 07:26, Tue 13 December 2016

  • Thank you for the update, our interim contractor did attend all 3 lights and found unit 7 to have no fault. I will re raise this as still being an issue.

    Posted by Oxfordshire County Council at 09:41, Tue 13 December 2016

  • Lamp 7 on Marsh Road is still faulty (switching off and on) so has not yet been fixed.

    Could you please arrange for this to be sorted and do Lamp 1 on Crescent Road as well whilst you are at it?

    Posted anonymously at 21:43, Thu 2 February 2017

  • Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach

    Posted by Oxfordshire County Council at 09:59, Tue 14 February 2017

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