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Pavement left dangerously uneven by Gigaclear

Reported via desktop in the Footways and Pavement damage category by Emma Horwill at 10:44, Thu 18 September 2025

Sent to Oxfordshire County Council less than a minute later

The pavement outside No 25 has been left dangerously uneven after Gigaclear dug up to lay new cables around a year ago. This was after we had lovely fresh new pavements laid. This patch is a severe bump along the pavement and is dangerous for people walking and uneven for pushchairs etc. The owners of 25 also have to drive over the hump to enter their drive. In the dark it is extremely hazardous and I have twisted my ankle due to this bump. Can it please be inspected and corrected, thank you.

Council ref: ENQ251059503

Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:44, Thu 18 September 2025

  • Thank for you for your report, Oxfordshire County Council are receiving large volumes of enquiries at present. To assist us further with your enquiry, please could you provide an image of the issue including the surrounding area of its location as a benchmark. This information will support us in delivering a quicker and more effective service. PLEASE NOTE – Only take photographs where safe in doing so, please do not obstruct live traffic flows, step into a live carriageway or put yourself at any risk in taking a photo. Thank you in advance for supporting the local community.

    Posted by Oxfordshire County Council at 09:25, Wed 1 October 2025

  • Photo of this report zoom
    Photo of this report zoom
    Photo of this report zoom

    No the best photos, sorry! It's tricky to get the best angle to show the 'hump' in the tarmac. Thanks for all your help!

    Posted anonymously at 10:29, Mon 6 October 2025

  • It was not Gigaclear who left the pavement in a poor state, they did a good job. It was Virgin Media who dug it up after it had been resurfaced and left it in a dangerous state.

    Posted anonymously at 10:35, Thu 16 October 2025

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