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Street lamp not working

Reported in the Street lighting category anonymously at 10:28, Tue 17 November 2015

Sent to Oxfordshire County Council 2 minutes later

There is a street lamp on the footpath between Great Close Road and Bernard Close, but the light isn't working. This has been the case since last winter.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for bringing this to our attention, this is the first time we have been made aware of the issue and have logged this as a fault for our contractor to attend within 5 working days to repair. (Ref 322776)

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:06, Tue 17 November 2015

  • Still open, via questionnaire, 14:35, Tue 15 December 2015

  • Still open, via questionnaire, 15:34, Tue 12 January 2016

  • Still open, via questionnaire, 23:12, Tue 9 February 2016

  • Still open, via questionnaire, 19:32, Wed 9 March 2016

  • The light continues not to work. I believe the bulb needs replacing.

    State changed to: Open

    Posted anonymously at 17:13, Mon 17 July 2017

  • State changed to: Investigating

    Updated by Oxfordshire County Council at 22:39, Mon 6 November 2017

  • This still needs fixing. The lack of lighting is unsafe.

    Posted anonymously at 09:44, Tue 6 February 2018

  • Ref: 342198 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:28, Tue 6 February 2018

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