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Pavement damage causing water ingress and damage at property,

Reported via desktop in the Pothole category anonymously at 10:41, Thu 4 April 2024

Sent to Oxfordshire County Council 6 minutes later

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Photo of this report zoom
Photo of this report zoom

On Monday 11th March I filed the following report regarding pavement cracking/pothole and damage to a broadband fibre box causing water ingress to the cellar at 9 Southern Road and subsequent damage to structural timbers:-

Https://www.fixmystreet.com/report/5695721.

I called Oxfordshire council to chase this up last week and was told the matter was in hand.

I have just seen an update to say the problem has been fixed. It hasn't! There has been no change in the status of this problem. Meanwhile the damage is getting worse. I am extremely concerned regarding safety within the property and would greatly appreciate a proper update.

This is a very serious situation and I am now doubly concerned that it appears to have been closed, marked 'fixed', when this is not the case.

Council ref: ENQ24999827

Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:47, Thu 4 April 2024

  • Hello again.

    Would it be possible to talk to somebody about this?

    The situation at 9 Southern Road is very serious we seem to be no further forward.

    There are two issues here:

    1) Water ingress through the pavement, involving what appears to be the destruction of sub-pavement plastic membrane material - possibly when the nearby fibre box was installed, and

    2) Water ingress via the leaking fibre box system installed at the level of the sub-floor/cellar ceiling timbers at No.9.

    Both situations need to be resolved and we seem to be getting nowhere with either.

    Meanwhile No.9 is continuing to suffering progressive damage which requires urgent repairs. These cannot be carried out until water ingress from the pavement and fibre box system have been resolved.

    It would be really helpful to be able to speak to somebody about this as a matter of urgency.

    Posted anonymously at 18:58, Tue 9 April 2024

  • Thank you for your report. This was reported back in April and you liaised with Tracy regarding this issue. If this has not been resolved please open a new report. Many thanks

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 12:17, Fri 8 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.