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Drain is blocked and flooding onto the street

Reported via desktop in the Blocked Drain / Gully category anonymously at 12:31, Wednesday 21 February 2024

Sent to Oxfordshire County Council 1 minute later

We beleive there may be an issue whereby foul water/waste from the houses on The Grove are being directed into the rainwater/storm drain. This is causing the drain to block up and then sewage and foul water floods out onto the street. This was reported to Thames Water initially (because it was foul water), but they advised that the manhole and drain at this point is actually a storm drain, not a sewage drain, and so this would be for the Council to attend to. I've attached some pics showing the manhole.

Council ref: ENQ24993410

Asset ID: 290140821

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:32, Wednesday 21 February 2024

  • Hello Nothing seems to have been done on this yet, and the situation is much worse after the recent rains. There is raw sewage flooding the road, attention urgently required please!

    Posted anonymously at 14:43, Saturday 30 March 2024

  • In response to your enquiry and the numerous others we have received regarding the recent flooding and associated drainage issues. We understand the inconvenience and distress that such incidents can cause, and we appreciate your patience as we work to address these concerns. Our team has been working diligently to assess the situation and implement necessary measures to mitigate the impact of flooding. However, due to the volume of enquiries and the complexity of the issues at hand, we have been unable to address each individual report.

    Therefore, after much thought we have decided to close down reports relating to drainage matters during the winter months as after investigating the data it was apparent that many of the fixmystreet reports/issues were caused by the sheer volume of rainwater that fell meaning that the drainage system was unable to cope due to ground water saturation. We are aware of many areas across the county where flooding occurred and are currently working in conjunction with district and parish council towards addressing these issues.

    If you feel your enquiry does not fall within the scope of the above, please raise a new report with a detailed description including photos where possible/ safe to do so via www.fixmystreet.comhttp://www.fixmystreet.com.

    We appreciate your understanding and cooperation in this matter. Rest assured; we are committed to resolving these issues as quickly as possible.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 10:18, Wednesday 26 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.