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Surface water blockage

Reported via mobile in the Blocked Drain / Gully category anonymously at 14:38, Tuesday 9 January 2024

Sent to Oxfordshire County Council less than a minute later

I’m an engineer from Thames Water I’ve attended here several times over last couple of months due to surface water flooding which causes Thames water sewer to become overloaded and flood peoples property. I have marked up 2x SURFACE WATER manholes that are full as this will need HIGH PRESSURE WATER JETTING TO CLEAR/CLEAN SILT AND DEBRIS FROM YOUR LINE AS THIS FLOODS WHENEVER OT RAINS.

Council ref: ENQ24987168

Asset ID: 290757597

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 14:38, Tuesday 9 January 2024

  • The area at the junction of Fane Drive and Burcot Lane is flooded again. The Drainage Engineer from South Oxfordshire District Council had requested that the gullies in this area should be cleared as a matter of urgency when the area flooded previously. Further investigations need to be carried out as this is an ongoing problem on the highway in this location.

    Posted by Annette Loveland at 15:28, Sunday 18 February 2024

  • In response to your enquiry and the numerous others we have received regarding the recent flooding and associated drainage issues. We understand the inconvenience and distress that such incidents can cause, and we appreciate your patience as we work to address these concerns. Our team has been working diligently to assess the situation and implement necessary measures to mitigate the impact of flooding. However, due to the volume of enquiries and the complexity of the issues at hand, we have been unable to address each individual report.

    Therefore, after much thought we have decided to close down reports relating to drainage matters during the winter months as after investigating the data it was apparent that many of the fixmystreet reports/issues were caused by the sheer volume of rainwater that fell meaning that the drainage system was unable to cope due to ground water saturation. We are aware of many areas across the county where flooding occurred and are currently working in conjunction with district and parish council towards addressing these issues.

    If you feel your enquiry does not fall within the scope of the above, please raise a new report with a detailed description including photos where possible/ safe to do so via www.fixmystreet.comhttp://www.fixmystreet.com.

    We appreciate your understanding and cooperation in this matter. Rest assured; we are committed to resolving these issues as quickly as possible.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 10:18, Wednesday 26 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.