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Large puddle caused by blocked drains

Reported via mobile in the Damaged Gully or Catchpit Ironwork category anonymously at 12:40, Sun 31 December 2023

Sent to Oxfordshire County Council less than a minute later

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The gully outside number 6 Hill Close Charlbury is full of dead leaves so the rain does not flow away. Please can it be cleared as the puddle gets so large and accumulates and will overflow into our basement kitchen when we have a few days of rain. This has been reported several times and each time we get heavy rain it continues to be a problem

Council ref: ENQ23985230

Asset ID: 290151496

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:41, Sun 31 December 2023

  • All the gully’s in hill close are full and require clearing when the ones outside no 6 are done

    Posted anonymously at 12:50, Thu 4 January 2024

  • Rain yesterday caused further large puddle with water running down the street

    Posted anonymously at 11:51, Fri 29 March 2024

  • In response to your enquiry and the numerous others we have received regarding the recent flooding and associated drainage issues. We understand the inconvenience and distress that such incidents can cause, and we appreciate your patience as we work to address these concerns. Our team has been working diligently to assess the situation and implement necessary measures to mitigate the impact of flooding. However, due to the volume of enquiries and the complexity of the issues at hand, we have been unable to address each individual report.

    Therefore, after much thought we have decided to close down reports relating to drainage matters during the winter months as after investigating the data it was apparent that many of the fixmystreet reports/issues were caused by the sheer volume of rainwater that fell meaning that the drainage system was unable to cope due to ground water saturation. We are aware of many areas across the county where flooding occurred and are currently working in conjunction with district and parish council towards addressing these issues.

    If you feel your enquiry does not fall within the scope of the above, please raise a new report with a detailed description including photos where possible/ safe to do so via www.fixmystreet.comhttp://www.fixmystreet.com.

    We appreciate your understanding and cooperation in this matter. Rest assured; we are committed to resolving these issues as quickly as possible.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 10:18, Wed 26 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.