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Water pouring out from manholes

Reported via iOS in the Blocked Drain / Gully category by Justin Keeble at 09:01, Mon 27 November 2023

Sent to Oxfordshire County Council 1 minute later

We have had water pouring out of manholes and gullies for last four days.

Thames Water have advised it is a local authority matter.

The water is building up on the road causing a safety issue

Council ref: ENQ23981972

Asset ID: 290746250

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 09:01, Mon 27 November 2023

  • Thames Water are saying it is the local authority responsibility.

    We are suspicious that there is a burst main. They are saying it is blocked dirt and leaves in the culvert.

    Posted by Justin Keeble at 16:11, Mon 27 November 2023

  • This is now seriously dangerous as the water is freezing on the pavement and on the road. Any injury will be the fault of either SODC or Thames Water for not resolving this issue after over a week of escalations and reporting.

    Posted by Justin Keeble at 09:37, Fri 1 December 2023

  • Thank you for informing us about this issue.  Oxfordshire County Council is not responsible for this problem.  We have reported the issue to Thames Water. The report will now be closed on Fix My Street.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 09:01, Mon 11 December 2023

This report is now closed to updates. You can make a new report in the same location.