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Unmanaged trees causing issues with service wires

Reported via desktop in the Report a tree problem category anonymously at 13:14, Fri 1 September 2023

Sent to Oxfordshire County Council less than a minute later

Following on from issue ENQ23964208

Yet again we have been cut off from the Internet due to overgrown trees damaging BT lines. BT advised they have managed to repair the issue for now but trees are pulling on wires and will snap them very soon. There is only one twisted pair of cables left working and if we get any strong winds, extremely likely they will be damaged and a significant number of houses will be cut off which is a major issue for our neighbour who relies on their landline and their panic button which works via the phone line. This is making it very difficult for us to work from home.

Council ref: ENQ23973637

Asset ID: 08AP

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 13:14, Fri 1 September 2023

  • Any update on please

    Posted anonymously at 15:19, Sat 2 December 2023

  • Photo of this report zoom

    Please provide an update on these trees which need cutting back urgently.

    Posted anonymously at 15:31, Tue 5 December 2023

  • Thank you for your enquiry. The trees were cut back at the end of last week. Thank you for your patience regarding the delivery of these works.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 13:53, Mon 11 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.