The downpipe drain is blocked under the pavement outside our house and the backup of water is entering our house. This is causing problems with damp skirting boards and plaster inside the house. We don't know if the water drains into a main drain or into a soakaway. The drain needs to be cleared or diverted under the pavement to the street for drainage. We moved into the house two months ago, so cannot say how long the issue has been present, but the damp is apparent inside the house which means the issue has been ongoing for some time,
Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.
State changed to: Investigating
Posted by Oxfordshire County Council at 10:22, Thu 29 September 2022
This report is not the responsibility of Oxfordshire County Council this is the responsibility of the Home owner for the water that drains off of a property you may find that Thames water may be able to help
State changed to: Investigation complete
Posted by Oxfordshire County Council at 12:16, Thu 6 October 2022