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Pavement filthy due to pigeon infestation

Reported via desktop in the Pavements category anonymously at 17:21, Thursday 11 August 2022

Sent to Oxfordshire County Council less than a minute later

Many pigeons are nesting under the bridge structure. The droppings are extensive. Not sure if this pavement is ever cleaned. If the bridge itself is not the responsibility of those using this site, perhaps at least the pavement could be cleaned to make it more hygienic?

Council ref: ENQ22931464

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 17:21, Thursday 11 August 2022

  • Thank you for your report. I have read this report and assessed the issue you have identified.

    To answer your comment "The droppings are extensive. Not sure if this pavement is ever cleaned. If the bridge itself is not the responsibility of those using this site, perhaps at least the pavement could be cleaned to make it more hygienic?" Unfortunately street cleaning issues (including these pigeon droppings on the pavement) are not the responsibility of Oxfordshire County Council, they are the responsibility of the Vale of White Horse District Council.
    You should contact them at:
    Web Address: http://www.whitehorsedc.gov.uk/
    Tel: 01235 422422 (Text phone users add 18001 before you dial)
    Email: enquiries@whitehorsedc.gov.uk
    Web Page: REPORTIT (whitehorsedc.gov.uk)
    Or contact Biffa, their street cleaning contractors, directly at:
    Email: admin.vale@biffa.co.uk
    Tel: 0300 0610610

    To answer your comment "Many pigeons are nesting under the bridge structure." Unfortunately the A34 (plus it's slip roads, bridges, adjacent footpaths, cycle paths, verges lay-bys and underpasses - including this bridge underpass structure) are not the responsibility of Oxfordshire County Council, they are the responsibility of National Highways. I am therefore closing this report.
    You should contact National Highways
    There are several ways you can get in touch with them, depending on your requirements.
    Reporting incidents
    In an emergency, call 999. Other incidents should be reported via their Customer Contact Centre on 0300 123 5000.
    Report a maintenance issue on their network
    They want to hear from you if you spot something wrong with their roads or any of the assets alongside them. This could be anything from a broken sign or barrier, to litter, overgrown vegetation or potholes. Report an issue.
    General enquiries
    National Highways
    National Traffic Operations Centre
    3 Ridgeway
    Quinton Business Park
    Birmingham
    B32 1AF
    Email: info@nationalhighways.co.uk
    Telephone: 0300 123 5000
    Web page https://nationalhighways.co.uk/ about-us/ contact-us/
    All types of correspondence may be monitored for training and quality assurance purposes.
    View their Customer Contact Centre privacy notice.
    British sign language (BSL)
    If you're a BSL user, you can use the online interpreting service, SignLive to contact them. This is a free service - you can access SignLive online, or download the SignLive app.
    They've produced a video which explains how to contact them using SignLive.

    I have, however, sent them both an email informing them of this issue.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 08:48, Friday 12 August 2022

This report is now closed to updates. You can make a new report in the same location.