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Loose/dislodhed cable cover left open

Reported via desktop in the Manhole category anonymously at 11:16, Saturday 30 July 2022

Sent to Oxfordshire County Council less than a minute later

Cable TV "CATV" cover left open for a few days, a hazard for pedestrians not paying attention or if walking in the dark. I put it back (see photo) but it will easily be dislodged again. Smooth edges of the cover suggest it might be disldged by vehicles driving over it to park on the adjoining property.

Council ref: ENQ22930623

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 11:16, Saturday 30 July 2022

  • Thank you for your report. I have visited the site, you pinpointed on the map, in front of 107 Poplar Grove, Kennington, see photos.

    Posted by Oxfordshire County Council at 09:07, Tuesday 16 August 2022

  • Thank you for your report. I have visited the site, you pinpointed on the map, in front of 107 Poplar Grove, Kennington, see photos, and assessed the issue you have identified. This cable company manhole cover defect report is not the responsibility of Oxfordshire County Council and was passed to Virgin Media for prompt repair.
    To report damage to Virgin Media Cabinets, manholes or external equipment contact:
    Web Page: https://www.virginmedia.com/ help/ reportingdamage
    Phone: 0330 333 0444. This is an automated service and you will be asked a series of questions. Please make sure you have enough information as possible including the nearest post code to the location of the cabinet or manhole. A reference number will be given to you at the end of the call.
    Virgin Media customers Call on 150 from your Virgin Media landline or Virgin Mobile.
    Or 0345 454 1111* from any other phone.
    Their team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 09:12, Tuesday 16 August 2022

This report is now closed to updates. You can make a new report in the same location.