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Run of lights not working again

Reported via desktop in the Lamp Out of Light category anonymously at 11:43, Thursday 30 June 2022

Sent to Oxfordshire County Council less than a minute later

That existing problem with street lights was 2 months ago and you fixed it but it is back. All the lights on the north side of Radley Road between Kennet Road and The Chestnuts are not working. I can't be bothered to do this for all of them. You should have some way of more easily notifying a multiple problem like this.

Council ref: 3636377

Asset ID: 026

Unit type: Light

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Updates

  • State changed to: In progress

    Updated by Oxfordshire County Council at 11:43, Thursday 30 June 2022

  • What is the delay, it states “in progress”! This was reported almost 4 weeks ago. There are two junctions and often parked vehicles on the road. I would consider this a safety issue. Are your resources inadequate?

    Posted anonymously at 21:45, Monday 25 July 2022

  • Lights still not fixed!! No update!! Please sort!

    Posted anonymously at 22:10, Friday 5 August 2022

  • This was first reported 6 weeks ago and then someone followed up and you changed to 'in progress'. What does that mean exactly. There has been no progress. All the lights along the North side of Radley Road from Kennet Road to the Chestnuts are still out. THIS IS DANGEROUS.

    Posted by Steve Lawrence at 13:36, Tuesday 16 August 2022

  • What does in progress mean? We are still without lighting; this has gone on too long and is unacceptable. Please investigate and update.

    Posted anonymously at 12:23, Friday 2 September 2022

  • SUPPLY FAULT - Passed to SSE (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 09:10, Monday 5 September 2022

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