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Light not working

Reported via desktop in the Lamp Out of Light category by Steve Lawrence at 14:32, Fri 29 April 2022

Sent to Oxfordshire County Council less than a minute later

The light doesn't come on when it gets dark outside. This has been a few days. Adjacent light no 29 also out so dark for a stretch and large vans are parked in the road every night so this is dangerous.

Council ref: 3491592

Asset ID: 028

Unit type: Light

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Updates

  • State changed to: In progress

    Updated by Oxfordshire County Council at 14:32, Fri 29 April 2022

  • SUPPLY FAULT - Passed to SSE (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 09:09, Mon 5 September 2022

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 17:31, Mon 10 October 2022

This report is now closed to updates. You can make a new report in the same location.