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Street light not working

Reported via mobile in the Street lighting category anonymously at 15:37, Wed 15 December 2021

Sent to Oxfordshire County Council less than a minute later

Street light no.2 in Cornwallis Close. Reported on 3.12.21 street light not working. Comes on occasionally for 1 hour but usually not at all. Very dark!!

Council ref: 3182156

Asset ID: 087911

Column number: 002

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  • Ref: 00394938 Thank you for your report, this has been logged on our management system which is in the process of being replaced. Our termed contractor will aim to have this repaired within the next 4 weeks. If it is found to be a supply fault this will be passed to the local electricity network operator to attend.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 16:28, Wed 15 December 2021

  • 2 men came on 21-12-21. I explained to them that it was an intermittent fault- more often off than on!!!! Both nights since their visit the light has not worked, I dont know if they thought they had fixed it or if they need to return with an appropriate replacement part!!

    Posted anonymously at 10:42, Thu 23 December 2021

  • It is now 13.1.22 ie 6 weeks since first reporting that light no.2 in Cornwallis Close is not working. Initially an intermittent fault, since the men came to look at it on 21.12.21, it has not worked at all! Are there any plans to get it fixed in the near future?

    Posted anonymously at 14:02, Thursday 13 January 2022

  • On 15th Dec 2021 you said your aim is to repair the light in 4 weeks- it is now 8 weeks since I first reported the light not working!!! Can you please give me an update on progress. I am surprised how dark the Close is with this light out of action- a safety issue!!!

    Posted anonymously at 14:22, Thursday 27 January 2022

  • On 17th Feb 2 men came and replaced the lamp at the top of the pole and the light now appears to be working - thank you!

    State changed to: Fixed

    Posted anonymously at 16:04, Thursday 3 March 2022

  • Questionnaire filled in by problem reporter; State changed to: Fixed, 16:04, Thursday 3 March 2022

This report is now closed to updates. You can make a new report in the same location.