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Street light not fixed

Reported via desktop in the Street lighting category anonymously at 17:47, Wed 24 November 2021

Sent to Oxfordshire County Council less than a minute later

You have reported that this street light is now fixed. This is incorrect. Right now (Wednesday 24 November 17:45) after dark the light is still not illuminated. When I checked during daylight hours a few days ago a note had been fixed to the street light to say it had been checked and it was an electricity supply problem and had bene reported.

Council ref: 3142053

Asset ID: 061478

Column number: 010

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Updates

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 10:07, Thu 25 November 2021

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