In progress
New LED Light Not Working
Reported via desktop in the Street lighting category anonymously at 14:01, Thu 16 September 2021
Sent to Oxfordshire County Council less than a minute later
This street light was replaced a few days ago, it hasn't worked at all since installation.
Council ref: 3005679
Asset ID: 021430
Column number: 001
Updates
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SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: Action scheduled
Posted anonymously at 09:34, Fri 17 September 2021
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Still not working, as are any of the other street lights in Benton Drive
Posted anonymously at 22:11, Sun 3 October 2021
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