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Loose paving stones

Reported via desktop in the Pavements category anonymously at 09:11, Thursday 29 July 2021

Sent to Oxfordshire County Council less than a minute later

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On 28th July 2021 at approximately 11.15 as I turned from the High Street into Catte Street I fell having caught my foot in loose paving. The fall was severe, giving me a nose-bleed and very painful left knee that is still difficult to walk upon on that side. Several people helped me mop up a considerable amount of blood and a clot appeared later. The knee is grazed but swollen. If either site is not better in the coming days I will necessarily see a doctor. I feel the paving stones need securing as quickly as possible.

Council ref: ENQ21902060

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 09:11, Thursday 29 July 2021

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    Since writing to you yesterday, I must report that although I can still walk on my left leg, with some pain, the fall on my nose is not at all good. The skin is badly cut and my nose interior has some clotting. I am reluctant to go out...Can I receive any compensation for this?

    Posted anonymously at 09:14, Friday 30 July 2021

  • I feel I need to report further on this incident. I was advised by NHS to go to Witney Hospital for my knee pain this morning (Saturday 31st July). My knee was found to be broken and was put in a splint. I have to see a Consultant at the John Radcliffe in a week's time having raised the leg (left) during the week. This, as you can imagine, is very disturbing. Not only am I in pain, but I am unable to proceed with my work. I intend to seek compensation for this incident and ask you to consider your own way forward regarding this. I am concerned for other people who may encounter the same situation. If you wish to make enquiries about it, I have used my maiden surname which is my professional name - Heslewood - whereas at my GP surgery (Chipping Norton Health Centre) and at Witney Community Hospital I am registered with my married surname, CRAIG.

    Posted anonymously at 17:42, Saturday 31 July 2021

  • Good Morning

    Firstly I'm very sorry to hear about your incident.

    Having checked the location given corner of Catte Street and High Street a repair order has been raised for a loose slab by the Information board on High Street.

    If you wish make a claim please contact our Highways Admin team on 01865 252956

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 07:43, Friday 6 August 2021

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