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Damaged and blocked storm drain causing flooding and damage to adjacent property

Reported via desktop in the Roads/highways category anonymously at 14:54, Mon 10 May 2021

Sent to Oxfordshire County Council less than a minute later

We live at Somenos, Park Lane, Long Hanborough immediately adjacent to the recent somewhat slapdash tarmac exercise carried out by Keble Homes, the developer of the High Thatch site. In so doing they have both raised the level of the road and caused damage and blockage to the storm drain immediately adjacent to the bread oven of our house. Both issues now cause flooding of the road during light showers leading to water seepage into our house. The photo taken on Sat 8th May 2021 shows this flooded part of the road that leads to the ingress of water into our house through both seepage and splashing by passing vehicles. Our insurance company will shortly be assessing the resultant damage to our house for which we will be seeking compensation.

Council ref: ENQ21894232

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 14:55, Mon 10 May 2021

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:24, Tue 11 May 2021

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 13:28, Thu 13 May 2021

  • Although the workmen came to unblock the storm drain on 13th May, as shown in the first photo attached taken afterwards on the 24th May, the flooding problem reported previously still exists and continues to cause flood damage to our adjacent house due to ingress seepage and splashing by passing vehicles. As mentioned previously, this flooding is being caused by the incorrect fall of the road due to the raising of its level and the irregular resurfacing exercise carried in mid-April by the High Thatch site developer Keble Homes. Before this resurfacing took place the sloping fall of Park Lane allowed rain water to flow freely down the Lane to the culvert adjacent to the bridleway at its end. The second photo taken on 28th April shows the state of the road a few days after this resurfacing exercise took place.

    State changed to: Open

    Posted anonymously at 16:20, Mon 7 June 2021
    Still open, via questionnaire

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