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Lamp not working

Reported via desktop anonymously at 21:12, Saturday 6 March 2021

Sent to Oxfordshire County Council and South Oxfordshire District Council less than a minute later

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We have elderly and vulnerable neighbours and the lamp is vital for both visibility and security.

Council ref: ENQ21889439

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 21:13, Saturday 6 March 2021

  • Hi, thanks for your report. Is it possible for you to tell us the closest property to this lamp, and if it has a number painted on it? Otherwise we can't identify and can't report to our contractor SSE lighting. Thanks very much for your help,

    Posted by Mike Ward Assistant Parish Clerk at 15:52, Sunday 7 March 2021

  • Hi and thanks for replying so quickly. The only number I can see on the lamp is a 4. It is outside of number 20. I made another report as a different lamp is flickering and not always working. Tonight is is also off completely and is outside of number 26. Many thanks, Tomi

    Posted anonymously at 20:39, Sunday 7 March 2021

  • Thanks for your further report, I have identified which lights they are according to our list and have forwarded the fault report to our contractor SSE Lighting. Simple faults are usually fixed within a matter of days (sometimes taking a bit longer at the moment due to coronavirus) but more complex repairs (such as faults with the mains supply) can take up to a month (according to the contract).

    Posted by Mike Ward Assistant Parish Clerk at 20:38, Monday 8 March 2021

  • Still open, via questionnaire, 21:30, Friday 9 April 2021

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 22:30, Friday 7 May 2021

This report is now closed to updates. You can make a new report in the same location.