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Street light STILL not working

Reported via mobile in the Street lighting category anonymously at 23:07, Monday 8 February 2021

Sent to Oxfordshire County Council less than a minute later

I reported this in January and had the case closed saying it was fixed, it was definitely not fixed, it’s still pitch black down the alleyway!

Asset ID: 030856

Column number: 002

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Updates

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 11:20, Tuesday 9 February 2021

  • Questionnaire filled in by problem reporter; State changed to: Fixed, 09:53, Tuesday 9 March 2021

This report is now closed to updates. You can make a new report in the same location.