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Drain blocked due to tree roots causing flooding to adjacent property nt

Reported via desktop in the Drainage category anonymously at 12:39, Saturday 30 January 2021

Sent to Oxfordshire County Council less than a minute later

Drain blockage on corner. This is a problem that has been reported numerous times over the last two-three years and was inspected by the special drainage team in November 2020. They confirmed that the problem is due to tree roots in the drain and that it would be escalated for attention so that the roots could be cleared. They cleared the drain temporarily - but it is now completely blocked again and with recent heavy rain we are continually having to pump water out of our property. This issue needs urgent attention as the floodwater causes damage to the fabric of the house and household items each time we have heavy rain. There does not appear to be a way of communicating with Highways other than by FixMyStreet to report this problem but we understand that it has been identified as one to action. We'd be most grateful if this could be expedited.

Council ref: ENQ21885740

Asset ID: 290744475

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:40, Saturday 30 January 2021

  • Thank you for your report. Further to our recent attendance and meeting, this is on the list to be done.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 13:38, Thursday 11 March 2021

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