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Not working street lights

Reported via iOS in the Street lighting category anonymously at 19:08, Friday 1 January 2021

Sent to Oxfordshire County Council less than a minute later

No5 not working

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Updates

  • Ref:00381059 Thank you for your report, this has been logged on our management system for repair, our contractors will aim to have this repaired within 7 working days. If it is found to be a supply fault this will be passed to the local DNO operator to attend.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:10, Monday 4 January 2021

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 10:47, Wednesday 27 January 2021

  • These street lights are not working

    State changed to: Open

    Posted anonymously at 14:56, Sunday 31 January 2021
    Still open, via questionnaire

  • Which streetlights are you referring to?

    Posted by Oxfordshire County Council at 15:02, Monday 1 February 2021

  • I am referring to faulty street lights all along bus lane towards Wolvercote roundabout numbers 3-29

    Posted anonymously at 12:52, Tuesday 2 February 2021

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 09:09, Wednesday 3 February 2021

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