St Lighting out St Helens Mews.
Reported via desktop in the Street lighting category by Martin Connolly at 15:08, Sun 13 December 2020
Sent to Oxfordshire County Council less than a minute later
The LED light in the entrance to St Helens Mews, is out! It is the wall mounted light at the entrance to the Mews at West ST Helens St side of the Mews. It has been out for weeks now and is a safety issue. Thank You
Asset ID: 004674
Column number: AB10
Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to.
Posted by Oxfordshire County Council at 11:33, Mon 14 December 2020
There is no number, it is a round wall mounted light in the entrance of the Mews, West St Helens entrance to the Mews.
Posted anonymously at 13:03, Mon 14 December 2020
If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.
Posted by Oxfordshire County Council at 10:17, Tue 15 December 2020
Oxforshire County Council are responsible for this light issue as they are the Landowner/Leaseholder and St Helens Mews is a Public Highway, thus it is their responsibility to maintain this light. They have always been responsible and have maintained it in the past!
Posted anonymously at 15:26, Tue 15 December 2020
We are struggling to locate the unit you are referring to. Please try to prove a unit number or precise location in accordance with the map provided.
Posted by Oxfordshire County Council at 10:15, Tue 22 December 2020
It is light AB09 in the entrance, wall mounted round light, West St Helens St, side of the Mews. Easy to identify!
Posted anonymously at 11:31, Tue 22 December 2020
In future please log the correct light. You have marked this light as AB10. The light has now been actioned to be fixed.
Posted by Oxfordshire County Council at 14:17, Tue 22 December 2020
Please sort this out it was reported months ago. It is only a 5 minute job to replace the Led bulb.
Posted by Martin connolly at 15:37, Sunday 10 January 2021
Still open, via questionnaire
Still not fixed 4 months later, reported to council who raised it with you after I raised it direct with you, what is going on with you, this is a simple issue to fix.
Posted by Martin connolly at 18:11, Sunday 7 February 2021
Still open, via questionnaire
No fault was found previously with this light. Please confirm if this is definitely light AB09 which you are referring to?
Posted by Oxfordshire County Council at 14:18, Tuesday
It is AB09, this is a wall mounted round light in the entrance to St Helen Mews, at West St Helen ST side of the Mews. This is simple to find as it is the only light in the entrance to the Mews and you can clearly see the LED lamp is blown. Just follow the instructions above as they are clear and explicit, if you still cannot follow simple instructions, knock on my door at number 8 and I will lead you there!!!
Posted anonymously at 15:58, Tuesday
Provide an update