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Street lights

Reported via iOS in the Street lighting category anonymously at 09:45, Sun 8 November 2020

Sent to Oxfordshire County Council less than a minute later

Two street lights still not working at the junction of Oxford crescent and wantage road near number one Oxford crescent

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  • Which streetlight numbers are you referring to? we are having issues locating these are there are lots of lights in the area.

    Posted by Oxfordshire County Council at 11:15, Mon 9 November 2020

  • As you turn into Oxford crescent from the wantage road it’s the first two street lights on your left .near the road works

    Posted anonymously at 12:08, Mon 9 November 2020

  • Ref: 00378088 Thank you for your report, this has been logged on our management system for repair, our contractors will aim to have this repaired within 7 working days. If it is found to be a supply fault this will be passed to the local DNO operator to attend.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:56, Mon 9 November 2020

  • Still open, via questionnaire, 12:20, Sun 6 December 2020

  • The street light over the crossing has been replaced, but the first two street lights on Oxford crescent from wantage road are still not working which is nearly three months now !

    Posted anonymously at 15:13, Sunday 3 January 2021
    Still open, via questionnaire

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 13:34, Monday 25 January 2021

  • Still not working

    State changed to: Open

    Posted anonymously at 15:50, Sunday 31 January 2021
    Still open, via questionnaire

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 15:17, Monday 1 February 2021

  • One still not working!

    Posted anonymously at 17:21, Sunday 28 February 2021
    Still open, via questionnaire

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 18:16, Sunday 28 March 2021

This report is now closed to updates. You can make a new report in the same location.