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Drains flooding my property

Reported in the Drainage category anonymously at 20:16, Wed 30 September 2020

Sent to Oxfordshire County Council less than a minute later

My issue was reported 10 weeks ago reference ENQ20874814, I met with the drain cleaning team you sent to sort this issue; I showed them the drains, they confirmed the issue was that it needed the connecting pipes to be flushed through which they were unable to do as this requires a different contractor and he took the details to send back a report. They did not touch the drainage other than opening the drain as they confirmed they were unable to do anything else. You have marked the problem as solved. It is not, no physical clearance has taken place. Please send a contractor to conduct a flush through as my house is still at risk of flooding. No change to my previous report. Also it was just by coincidence that I saw the 6 people you sent to clear the drains and they had no clue which drains were the issue until I showed them. Please can someone contact me to sort this issue!!!

Council ref: ENQ20877272

Asset ID: 290131652

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 20:16, Wed 30 September 2020

  • Thank you for your report. We have assessed it and found that gullies and carrier pipe cleared on 27 10 20

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 09:52, Monday 11 January 2021

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