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Drain cover sunk into pavement

Reported in the Pavements category anonymously at 11:31, Tuesday 22 September 2020

Sent to Oxfordshire County Council less than a minute later

This is located on west side of street outside house south of number 5. As a visitor to Oxford I cannot be more specific. I fell due to this pavement surface and am now in a wheelchair as unable to bear weight - broke one ankle and 15 cm gash in other knee. Ruined my holiday as two mins from my hotel. Please act, this needs immediate attention to prevent further injury and litigation. You state that there are works due on this street suggesting that you are aware of the problem, yet there are no signs or highlighting to warn pedestrians.

Council ref: ENQ20876658

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 11:31, Tuesday 22 September 2020

  • Thank you for your report. The location description was perfect to help me find the cover I believe you are talking about. A report will be sent to Virgin media, who are responsible for their assets on the highway. They should be out to repair/ lift the cover as necessary. I hope that you are recovering.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 11:33, Tuesday 6 October 2020

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