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Street light no. 007 not working

Reported in the Street lighting category anonymously at 09:32, Mon 14 September 2020

Sent to Oxfordshire County Council less than a minute later

This street light stopped working and the road is now pitch dark at night, and therefore unsafe.

Asset ID: 003026

Column number: 007

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Updates

  • Ref: 00374845 Thank you for your report, this has been logged on our management system for repair, our contractors will aim to have this repaired within 7 working days. If it is found to be a supply fault this will be passed to the local DNO operator to attend.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:49, Mon 14 September 2020

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed and the situation resolved.

    Posted by Oxfordshire County Council at 13:19, Tue 6 October 2020

  • The two street lights that have been fixed in this area are now so bright that our street is lit up like a fooball stadium. The light pollution in this street is now really high, which is stopping us from sleeping. It lights up our garden at night. I am also into astronomy, and these new LED streetlights have ruined my enjoyment of this hobby. I would be grateful if you could change them back to the old Orange Sodium lights.

    Posted anonymously at 14:33, Thursday 7 January 2021

  • I am sorry to hear of this issue, we have had to replace the lanterns due to obsolete parts on the existing, this has led to a change to a lower energy output LED lanterns. I can arrange for shielding to be fitted to the 2 units , I have noticed a shield job for unit 10, was unit 12 also causing issue?

    Posted by Oxfordshire County Council at 10:08, Tuesday 19 January 2021

  • The lower energy LED lanterns are still far too bright. The old orange lamps were about the right light level. Are you able to reduce the output from them at all? There was previously shielding fitted to the affected lantern (number 10), but it was fitted in the wrong place so the light still illuminates our garden.

    I would draw your attention to government advice on light pollution here: https://www.gov.uk/ guidance/ light-pollution

    These new lanterns significantly increase the amount of light pollution and make certain night time activies (astronomy for instance) much more difficult. I would say that lantern number 10 is now actually a public nuisance.

    Posted anonymously at 11:58, Tuesday 19 January 2021

  • Really sorry to hear of this issue. We have arranged for the shield to be fitted correctly, I can also arrange for this on column 12 if its causing issue.

    We install the lanterns to the policy laid out and follow BS5489 Road Lighting. We will always take feedback on board and hope the shielding assists on this one once its in the correct place. The lantern has a dimming cell which dims the unit between 10pm-6am.

    Posted by Oxfordshire County Council at 14:51, Tuesday 19 January 2021

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