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Streetlight at Henley road/Church rd junction not working

Reported in the Street lighting category anonymously at 14:30, Mon 7 September 2020

Sent to Oxfordshire County Council less than a minute later

The streetlight on eastern side of Henley Road opposite Church road is has not been working for several weeks. This makes the driveway to 25-31 Henley Rd dangerously dark. Same streetlight had to be fixed 2 years ago.

Asset ID: 055046

Column number: 004

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  • Ref: 00374491 Thank you for your report, this has been logged on our management system for repair, our contractors will aim to have this repaired within 7 working days. If it is found to be a supply fault this will be passed to the local DNO operator to attend.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 08:46, Tue 8 September 2020

  • This fault has still not been fixed. A contractor may have been out to look at this recently BUT it still has not been repaired after nearly two years. This is getting beyond a joke.

    Posted anonymously at 19:40, Mon 21 September 2020

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 10:48, Tue 22 September 2020

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