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Streetlights Not Working

Reported in the Street lighting category anonymously at 13:12, Tuesday 1 September 2020

Sent to Oxfordshire County Council less than a minute later

The Street lights in Vicars Row (3no.) off Alfred Street are not working.

Asset ID: 059994

Column number: 010

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  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:59, Wednesday 2 September 2020

  • The road/lane is called Vicars Row. Lights numbers are 666431 (This lamp post has a sign on it that reads 'PUBLIC LIGHTING FAULT - This unit is not working due to an electricity supply fault - it has been reported to the local electricity company for repair), 666432 & 666433.

    Posted anonymously at 15:01, Wednesday 2 September 2020

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:53, Monday 7 September 2020

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