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Badly blocked drain - fire brigade attending - please urgently clear!

Reported in the Drainage category anonymously at 20:41, Wednesday 12 August 2020

Sent to Oxfordshire County Council less than a minute later

Please urgently reconsider your totally inadadequate boilerplate response sent in moments to this serious leak that has required three repeat three fire engine pumps to attend and will flood again repeat will flood again in coming days with high rain forecast. knocked people off their feet last night - irresponsible and serious not to address. it's a simple job requiring the drain to be unblocked and emptied - or please allow other contractor to achieve if you continue to refuse. we will continue to telephone repeatedly and politely. also contacting our county councillor, parish council. please please respond - simple highly fixable problem - thank you.

Council ref: ENQ20873395

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 20:41, Wednesday 12 August 2020

  • Tens of thousands of pounds of damage at the Manor which massively flooded, with narrowly avoided injury when people knows over. Fire brigade here. Please know will have to pursue in consequence. Please please call me to discuss and how quickly to repair and prevent further damage.

    Posted anonymously at 20:59, Wednesday 12 August 2020

  • We have contractors, the insurer's disaster relief team, loss adjuster, surveyor, stonemason, labourer all now on site - please will you allow us to empty the drain at least, to avoid further danger and damage, if you refuse to attend? Thank you.

    Posted anonymously at 21:17, Wednesday 12 August 2020

  • Please can i ask what is happening with this? more rain due today - thank you!

    Posted anonymously at 09:41, Monday 17 August 2020

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 13:53, Tuesday 18 August 2020

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 12:53, Monday 7 September 2020

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