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Huge lump on foot path opposite number 19 Bull Street that caused my wife to trip on this tarmac lump causing major damage to her face,Topand bottom lips and right arm. We were visiting friends at 19 Bull Street and Our friend Martin and Rose Tooth have advises us that they had complained many times to the council about this lump of tarmac but were advised no further action as they couldn’t fault it. My wife ended up on the next day at Bicester hospital and then the dentist, both of which have full reports on the damages. The fall has created sever trauma to my wife and we hold The Oxford County Council fully responsible

Reported in the Pavements category by Trevor George Elford at 11:50, Sunday 9 August 2020

Sent to Oxfordshire County Council less than a minute later

The lump in the pavement has been reported to your council on prior occasions without actions and as advised we hold you fully responsible for my wife’s damages and traumatic painful accident

Council ref: ENQ20873122

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 11:51, Sunday 9 August 2020

  • I have a host of additional photos that show my wife’s damages and further photos of the raised tarmac approximately 7 cm high compared to tee remaking foot path.I can send you and our ref no is 2232170 provided to the council by me at the end of last week Our address is 121 The Moors Kidlington Oxford OX5 2AQ

    Posted by Trevor George Elford at 12:01, Sunday 9 August 2020

  • Another person fell over the same lump this morning I understand this needs sorting urgently

    Posted by Trevor elford at 12:19, Sunday 9 August 2020

  • Added photos

    Posted by TREVOR George Elford at 13:04, Sunday 9 August 2020

  • Added photos of my wife’s injuries

    Posted by TREVOR George Elford at 14:02, Sunday 9 August 2020

  • We require urgent reply re my wife’s injuries as to your investigations

    Posted by TREVOR Elford at 16:55, Monday 17 August 2020

  • I have not heard from you yet please confirm that you are investigating

    Posted by TREVOR Elford at 13:13, Thursday 20 August 2020

  • When do we have the results of the injury’s to my wife

    Posted by Trevor Elford at 12:14, Friday 28 August 2020

  • We feel totally let down by Oxford County Council as they have not, repeat not contacted us or provided support regarding my wife’s terrible injury’s that 45occurred through her falling over the humped/raised pathway in Aston. We have to take this matter further now and are contacting Oxford newspapers to highlight the complete disregard of the council unless you contact us within 5 working days from today’s date 8/9/2020 This is not a threat it is action that we have been forced to undertake

    Posted by Trevor Elford at 14:20, Tuesday 8 September 2020

  • Thank you for your report. No defects found at location indicated.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 11:28, Friday 9 October 2020

This report is now closed to updates. You can make a new report in the same location.