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Street lighting faults

Reported via Android in the Street lighting category anonymously at 23:06, Tuesday 23 June 2020

Sent to Oxfordshire County Council less than a minute later

Street light not working

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Updates

  • Ref:00370708 Thank you for your report, this has been logged on our management system for repair, our contractors will aim to have this repaired within 7 working days. If it is found to be a supply fault this will be passed to the local DNO operator to attend.

    Posted anonymously at 14:21, Wednesday 24 June 2020

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 11:36, Wednesday 23 September 2020

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