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Severe drainage issues

Reported in the Drainage category anonymously at 11:03, Thursday 18 June 2020

Sent to Oxfordshire County Council less than a minute later

The Hornton Lane and the bottom of Clump Lane have had drainage issue for a number of years. After a flash food over five years ago the council put in a poor temporary drainage system that essentially sees the front of our property fill with water every time it rains. We have had to build a retaining wall to prevent any further erosion of our bank, and to try and stop our property from flooding. We had a man come from the council a number of months ago who suggested the entire drainage system of Hornton Lane needed redoing and this was a two year wait, however, in the mean time he suggested the drains could be cleaned/unblocked to try and reduce the amount of water that collects outside our property. Nothing has been done since we say him months ago, and we face the issue again of rain water collecting outside our house like a swimming pool. The area filled is over a metre high and it is unsafe for our child and impractical for us when we are trying to renovate our property and clad the retaining wall we have built. The council really needs to rework the drainage system as we do not want our property flooded. The drains clearly need clearing/unblocking immediately, but the drainage system as a whole needs updating and reworking ASAP.

Council ref: ENQ20868055

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 11:04, Thursday 18 June 2020

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 16:21, Friday 19 June 2020

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 08:23, Saturday 27 June 2020

  • Although slightly better, still the same issue. Drainage needs a redesign to cope with the amount of water runoff.

    State changed to: Open

    Posted anonymously at 11:37, Thursday 16 July 2020
    Still open, via questionnaire

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