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Street light out

Reported in the Street lighting category anonymously at 22:16, Sunday 1 March 2020

Sent to Oxfordshire County Council 4 minutes later

Street light 42 not working on Thorney Leys

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Updates

  • Ref: 368574 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 working days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:09, Wednesday 4 March 2020

  • Still not fixed. No bulb and the casing has gone

    Posted anonymously at 12:57, Wednesday 25 March 2020

  • Still not fixed !!

    Posted anonymously at 15:55, Monday 4 May 2020

  • Ref: 00369783 Thank you for your report, this has been logged on our management system for repair, our contractors will aim to have this repaired within 7 working days. If it is found to be a supply fault this will be passed to the local DNO operator to attend.

    Posted anonymously at 08:55, Tuesday 5 May 2020

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 15:30, Monday 28 September 2020

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