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Street lights still out

Reported in the Street lighting category anonymously at 09:50, Thu 27 February 2020

Sent to Oxfordshire County Council 4 minutes later

Ref: 00365141 I first reported this on 14/1/20 and although one of the lights has been fixed, what about the others? Your policy says 7 working days to fix but six weeks???? It is ridiculous. At the KEA field it is very dark and I consider dangerous because as well as the streetlights out there are loads of potholes for pedestrians to fall down! Please respond with a schedule of work so that I don't feel ignored. Thank you

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  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 12:25, Tue 3 March 2020

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