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Street lights not reported to supply network

Reported in the Street lighting category anonymously at 12:11, Saturday 11 January 2020

Sent to Oxfordshire County Council 4 minutes later

This was reported in November but we had only been made aware of this earlier this week from the local authority. I would recommend speaking with the council again regarding this you did not report to SSEN till beginning of this week why

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  • Streetlights not working for 4 weeks

    Reported in the Street lighting category anonymously at 13:38, Fri 13 December 2019

    Sent to Oxfordshire County Council 3 minutes later

    Street lights 22, 23, and several lights in Cotman close still not working after 4 weeks please can you fix soon its very dark and unsafe at night

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    Ref: Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted anonymously at 14:26, Fri 13 December 2019

    The lights still have not been Fixed this is not good as elderly live in Cotman Close the lamps include numbers 22./23 they have been out since the beginning of November

    Posted anonymously at 15:10, Friday 10 January 2020 Still open, via questionnaire

    SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted anonymously at 14:19, Tuesday

    I have spoken to LDNO and it was only reported to them by you in the last week, why have you waited so long to contact them

    Posted anonymously at 09:08, Wednesday

    Unfortunately some supply issues were omitted from being sent to the DNO, however this has now been resolved and the DNOs have been requested to prioritise these jobs.

    Posted anonymously at 11:41, Wednesday

    So this has been ongoing since 10th November because somebody has not done their Job... and passed the fault on to the L D N O.. major light out should not take more than six weeks to be looked at

    Posted anonymously at 12:11, Friday 17 January 2020

  • Thank you LNDO for fixing the Lights that were reported to the council on November 10th and not reported to you the LNDO until the 7th of January. this is very bad of the council as mostly elderly live In this location

    State changed to: Fixed

    Posted anonymously at 17:30, Monday 27 January 2020

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