Street lighting faults
Reported via Android in the Street lighting category anonymously at 19:36, Monday 6 January 2020
Sent to Oxfordshire County Council 6 minutes later
Street light not working and lamppost a little damaged
Ref: 00364742 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 working days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
State changed to: Action scheduled
Posted anonymously at 08:52, Wednesday 8 January 2020
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 15:17, Tuesday 28 July 2020
This report is now closed to updates. You can make a new report in the same location.