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Street lamp not working (raised 10th Oct)

Reported in the Street lighting category anonymously at 16:19, Sat 21 December 2019

Sent to Oxfordshire County Council less than a minute later

The street lamp at junction of Queen Street is NOT working. This was raised as 00356756 on 10 Oct and and closed a fixed but has never been fixed.

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Updates

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: Investigating

    Posted anonymously at 09:47, Tue 24 December 2019

  • It is 3.5 months since this was reported. This is on a main walking route for children to the Primary School when mornings and late afternoon can be be quite dull. This level of response is not acceptable. Demand action from your suppliers.

    Posted anonymously at 11:34, Thursday 6 February 2020
    Still open, via questionnaire

  • This problem should also include the light at the junction of Tadmarton Rd/A361 which has been out of order the same amount of time and been reported

    Posted anonymously at 09:51, Friday 6 March 2020
    Still open, via questionnaire

  • The lamp at the end of Queen St is fixed, but not the lamp at junction of A361/Tadmarton Rd. It was not working when I checked it last week.

    Posted anonymously at 10:01, Tuesday 7 April 2020
    Still open, via questionnaire

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