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None of the streetlights working

Reported in the Street lighting category anonymously at 22:58, Tue 10 December 2019

Sent to Oxfordshire County Council 2 minutes later

All of the streetlights on Bostock Road are broken. They have been broken for 2 weeks now. This is dangerous as this road is the location of a primary school.

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  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    Posted anonymously at 09:34, Wed 11 December 2019

  • Sorry, I can't see an attachment. Also, it is multiple lights, not one, so I'm not sure it would help.

    The problem affects all of the lights on Bostock road from Mullard Way all the way to the Conduit road end.

    Posted anonymously at 11:23, Wed 11 December 2019

  • Hello can we please have the light numbers, if is several we would need the light number, or the house number where is located.

    Posted anonymously at 14:24, Wed 11 December 2019

  • It’s a large set of lights- I picked one in the middle, it has a number 4 on it which is what I assume you need? It is outside house number 9. I’ve included a photo of the street- a long section of complete darkness, and the same in the other direction. As originally noted, every light on Bostock road from Mullard way to Conduit road isn’t working.

    Posted anonymously at 13:43, Fri 13 December 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: Action scheduled

    Posted anonymously at 14:28, Fri 13 December 2019

  • Still not fixed, apparently the electricity company are coming on 13th January.

    Posted anonymously at 11:46, Wednesday 8 January 2020
    Still open, via questionnaire

  • Thank you for your report, we have requested our contractor attend within 24 hours to make safe. We will therefore close this fix my street report as fixed.

    State changed to: Fixed

    Posted anonymously at 13:20, Wednesday 8 January 2020

This report is now closed to updates. You can make a new report in the same location.