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Street light not working

Reported in the Street lighting category anonymously at 19:59, Tue 3 December 2019

Sent to Oxfordshire County Council 1 minute later

Street lighting out for a few days

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Updates

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    Posted anonymously at 13:42, Wed 4 December 2019

  • The faulty light is no. 3 - Arnold Way.

    Posted anonymously at 16:02, Wed 4 December 2019

  • Ref: 00363506 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted anonymously at 09:17, Thu 5 December 2019

  • The light has still not been fixed and it was reported on 5 December. Would be good if it was done before the Christmas break.

    Posted anonymously at 16:47, Thu 19 December 2019

  • Good Morning,

    Unfortunately, we have hit a back log with our current street light reports, Due to the number of emergencies at this time of year, it has caused a delay for our contractors to come out for repair. i am sorry for any inconvenience this may have been caused and we are working to come as soon as possible.

    State changed to: Investigating

    Posted anonymously at 08:48, Fri 20 December 2019

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 21:10, Tue 31 December 2019

This report is now closed to updates. You can make a new report in the same location.