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Lamp posts not working

Reported in the Street lighting category anonymously at 16:23, Thu 21 November 2019

Sent to Oxfordshire County Council 2 minutes later

Several lamp posts not working in Cotman close, Abingdon

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  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted anonymously at 09:01, Fri 22 November 2019

  • Just to inform you there are several lights not working in Palmer Place. Light no26 & 28 are two street lights affected, but there could possible be more, reported on behalf of my mother who lives at no 8 Palmer place

    Posted anonymously at 17:37, Fri 22 November 2019

  • Good morning,

    Thank you for your report. I have reported lights number 26 and 28, our contractors will be out to inspect and repair within 7 working days. However, I am unable to report the other affected lights as I would need more information on where they are located. Thank you

    State changed to: Action scheduled

    Posted anonymously at 10:13, Mon 25 November 2019

  • Lamppost number 10 outside 26/28 Cotman Close is out it’s on the corner next to the school. I am frightened of falling as it is so dark

    Posted anonymously at 18:17, Mon 25 November 2019

  • Ref:00363060 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted by Oxfordshire County Council at 13:04, Tue 26 November 2019

  • Lights 22,/ 23 are still not working in Cotman close

    Posted anonymously at 14:44, Thursday 9 January 2020

  • Ref: 00364891 (22) 00364892 (23) Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 working days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 10:48, Friday 10 January 2020

  • .

    Posted anonymously at 11:12, Friday 10 January 2020

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted anonymously at 11:12, Friday 10 January 2020

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